Shipping Information

At Pro Surface Protect, we understand that when you order protection products for your project, you need them delivered quickly, reliably, and in perfect condition. We work hard to ensure every order is processed efficiently and dispatched as soon as possible.

Delivery Information

Delivery charges cover order processing, product selection, packaging, handling, and transportation. Shipping costs are calculated at checkout based on your order size, weight, and delivery location.

Whilst we always aim to meet our estimated delivery times, these are provided as a guide and cannot be guaranteed. Factors outside of our control, such as adverse weather conditions, courier delays, or peak seasonal demand, may occasionally impact delivery schedules.

UK Mainland Delivery

  • Express Delivery: 1-3 working days
  • FREE UK Mainland Express Delivery on orders over £100 inc. VAT
  • Orders under £100 will incur a delivery charge calculated at checkout
  • Deliveries are made Monday to Friday only (excluding public holidays)

Order Processing

Orders placed before 12:00pm (midday) on a working day will typically be processed the same day.

Orders placed:

  • After 12:00pm
  • On weekends
  • On public holidays

will be processed on the next working day.

Delivery Partners

We use trusted national courier services including:

  • FedEx
  • UPS

to ensure your products arrive safely and efficiently.

Tracking information will be provided once your order has been dispatched where applicable.

Large or Heavy Orders

Some products, particularly bulk quantities, Correx boards, floor protection materials, and larger commercial orders, may require specialist delivery arrangements.

In these cases:

  • Additional delivery charges may apply
  • Delivery times may vary
  • Our team will contact you if any special arrangements are required

Failed Deliveries

Please ensure someone is available to accept delivery where required.

If a delivery attempt is unsuccessful and further delivery attempts are required, additional charges may apply.

Delivery Areas

We currently deliver throughout the United Kingdom.

For deliveries to:

  • Northern Ireland
  • Scottish Highlands & Islands
  • Channel Islands
  • Isle of Man
  • International destinations

please contact our team before placing your order for a delivery quotation.

Damaged or Missing Items

Please inspect your order upon delivery.

If any items are damaged, missing, or incorrect, please notify us within 48 hours of receipt so we can investigate and resolve the issue as quickly as possible.

Need Help?

If you have any questions regarding shipping, delivery times, or bulk order requirements, please contact our team.

We are always happy to help and ensure your order reaches you as quickly as possible.

Shipping Information

At PRO Surface Protect, we understand that when you order protection products for your project, you need them delivered quickly, reliably, and in perfect condition. We work hard to ensure every order is processed efficiently and dispatched as soon as possible.

Delivery Information

Delivery charges cover order processing, product selection, packaging, handling, and transportation. Shipping costs are calculated at checkout based on your order size, weight, and delivery location.

Whilst we always aim to meet our estimated delivery times, these are provided as a guide and cannot be guaranteed. Factors outside of our control, such as adverse weather conditions, courier delays, or peak seasonal demand, may occasionally impact delivery schedules.

UK Mainland Delivery

  • Standard Delivery: 3–5 working days
  • FREE UK Mainland Delivery on orders over £70
  • Orders under £70 will incur a delivery charge calculated at checkout
  • Deliveries are made Monday to Friday only (excluding public holidays)

Order Processing

Orders placed before 12:00pm (midday) on a working day will typically be processed the same day.

Orders placed:

  • After 12:00pm
  • On weekends
  • On public holidays

will be processed on the next working day.

Delivery Partners

We use trusted national courier services including:

  • FedEx
  • UPS

to ensure your products arrive safely and efficiently.

Tracking information will be provided once your order has been dispatched where applicable.

Large or Heavy Orders

Some products, particularly bulk quantities, Correx boards, floor protection materials, and larger commercial orders, may require specialist delivery arrangements.

In these cases:

  • Additional delivery charges may apply
  • Delivery times may vary
  • Our team will contact you if any special arrangements are required

Failed Deliveries

Please ensure someone is available to accept delivery where required.

If a delivery attempt is unsuccessful and further delivery attempts are required, additional charges may apply.

Delivery Areas

We currently deliver throughout the United Kingdom.

For deliveries to:

  • Northern Ireland
  • Scottish Highlands & Islands
  • Channel Islands
  • Isle of Man
  • International destinations

please contact our team before placing your order for a delivery quotation.

Damaged or Missing Items

Please inspect your order upon delivery.

If any items are damaged, missing, or incorrect, please notify us within 48 hours of receipt so we can investigate and resolve the issue as quickly as possible.

Need Help?

If you have any questions regarding shipping, delivery times, or bulk order requirements, please contact our team.

We are always happy to help and ensure your order reaches you as quickly as possible.

Last updated: 2 June 2026